Planned Maintenance : UCMS ( Case Management System )

Scheduled for Dec 11, 05:30 - 07:30 UTC

Scheduled

We will be performing planned maintenance on our UCMS ( Case Management System ) application to implement important enhancements and optimize our systems. During this time, there might be temporary disruptions in the service.
We apologize for any inconvenience caused and appreciate your understanding. The maintenance window is scheduled as follows:

Date: 11-Dec-2025
Start Time: 05:30 AM UTC
End Time: 07:30 AM UTC

Posted Dec 05, 2025 - 10:13 UTC

This scheduled maintenance affects: UCMS ( Case Management System ) (UCMS Web Application, UCMS APIs), Member Website (Online Scheduler (Member Website)), Mobile Applications (Online Scheduler (iConnectYou)), and Global Wellbeing Questionnaire (GWQ), Customer Hub.