All Systems Operational

Global Telephony System Operational
UCMS ( Case Management System ) Operational
UCMS Web Application Operational
UCMS APIs Operational
Mobile Applications Operational
Balancy Operational
IConnectYou ( Mobile App ) Operational
Online Scheduler (iConnectYou) Operational
IConnectYou APIs Operational
Member Website Operational
Member Website (Web Application) Operational
Content APIs Operational
Online Scheduler (Member Website) Operational
Global Wellbeing Questionnaire (GWQ) Operational
Customer Hub Operational
Interactive Reports ( Focus BI ) Operational
Client Reporting ( Focus ) Operational
Provider Platform Operational
Resilience Navigator Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 14, 2026

No incidents reported today.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.